Manual 4

[Section 4(1)(b)(iv)]
Norms Set for Discharge of Duties

Sr.No. Activity Time Frame Norm Remarks
1. Diaring of PUC 3 Minutes per case --
2. Despatch of Communications 3 Minutes per case --
3. Typing job Max. 30 pages per day --
4. Processing of PUC -- This is a multi channel process organization.
Replies are sent within three to seven days depending on type of PUC.
In exceptional circumstances like legal cases,
disputes in boundaries and wards, election petitions and to clarify laws,
reply is sent within ten days, unless there are reasons beyond control.
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Page last updated date : 29-04-2022